Frequently Asked Questions

TuriCheck is a platform that automates guest check-in and the submission of data to the police through SES.Hospedajes in Spain. With it, your guests register online in seconds, sign digitally and the reports are sent automatically, with no manual work.

It is designed for every type of tourist accommodation: apartments, villas, rural houses, hostels, small hotels and large portfolios managed by property managers. It is flexible and adapts to your number of properties.

Yes. From a single dashboard you can manage all your properties and bookings, no matter how many accommodations you have.

Yes. It is ideal for property managers because it lets you organize all properties from one dashboard and comply with regulations on behalf of each owner.

Yes. TuriCheck is integrated with SES.Hospedajes, the official system of Spain’s Ministry of the Interior, guaranteeing legal compliance on every check-in.

Yes. Every check-in is submitted automatically before the guest’s arrival, securely and with no manual work. You can also manage them manually if you prefer.

Our support team will help you review your configuration and resolve any issue related to police submissions.

Each booking generates a unique check-in link. The guest enters their details, signs digitally and the registration is complete. It works on phones, tablets and computers.

No. TuriCheck works as a universal check-in: you can easily add any property and any booking, whether direct, by phone or through an agency. You will always have an online check-in for every guest.

You can add them manually in seconds, and the system will generate the same check-in link as for any other booking.

No problem. You can complete the details manually on the platform and the system will still generate the traveler report for submission to SES.Hospedajes.

Yes. TuriCheck protects all information with advanced encryption and guarantees compliance with data-protection regulations. It also keeps a digital guest registry in the cloud, accessible for 3 years as required by law.

All information is transmitted and stored with advanced encryption, complying with data-protection regulations (GDPR).

TuriCheck generates a digital guest registry in the cloud, accessible for 3 years, as required by law. You no longer need to keep paper documents.

Nothing happens. All your information is stored securely in the cloud, so you can access your account from any device without losing data.

Yes. You can export guest records at any time from your dashboard in PDF format.

Yes. TuriCheck offers the option to customize the check-in process with your logo, colors and style, so the guest experience matches your property’s identity. This feature is available as an extra service.

Yes. With TuriCheck you can offer upsells such as early check-in, late check-out, transport, activities or equipment rental, letting you grow revenue easily.

It is a unique digital space for each guest, where they can find all the information they need for their stay:

• WiFi password
• Directions
• House rules
• Local recommendations
• Available extra services

Yes. You can include rental contracts, custom rules or agreements that the guest accepts and signs digitally before arrival.

We are working on it. Very soon TuriCheck will integrate with the main smart lock systems, automating not just check-in but also key handover.

We offer plans adapted to the number of properties, with monthly or annual subscription options. You only pay for what you need.

Yes, you can try the platform free for 15 days, with full access to all features.

No. You can cancel your plan at any time.

No. The platform is very easy to use and designed so any owner or manager can set it up in minutes.

Yes. Our team supports you from initial setup and provides ongoing help to resolve any question or issue.

Yes. We have tutorials and step-by-step documentation to help you get the most out of the platform.

Very little. In a matter of minutes you can add your property and start generating check-in links.

Yes. You can upgrade or downgrade at any time depending on the number of properties you manage.

You can cancel whenever you want. You will keep access until the end of the paid period, with no commitments or penalties.